Trish Moore is an accredited consultant for Queensland government Jobs Assist program. 
Funds of up to $8,000 towards consulting services may apply to approved businesses from Cairns to Townsville.  Contact us for more information.

Your business plan is your blueprint for the future. It sets the direction for your business and keeps you on track once you're up and running. It's also a requirement when you're seeking finance. Your business plan sets out all the requirements you will need to start implementing your business strategy – including your staffing needs.

There are many statutory requirements for employers and conducting a risk assessment of your current employment practices makes good business sense.  People on a Mission will conduct a thorough review of all compliance matters which will assist in avoiding costly pitfalls employers often inadvertently face.

Research has shown that some teams are highly successful, whereas others, with similar experience, skills and abilities, fail.   By identifying work tasks and team dynamics the Work Wheel is an easy to understand and fun way to identify how a team turns inputs into outputs, and turns ideas into reality, whilst giving a common language in the workplace.Team Management Systems Work Wheel is used internationally by major corporations. Valuable applications in the workplace include leadership development,  team development project or functional, change programs , talent management, conflict resolution, risk management, coaching, career development,  sales and service training, induction / recruitment and selection.

Developing your staff  and equipping them with skills including team leadership, conflict management, managing change, recruitment, customer service all contribute to staff  doing their job well and contributes
positively to your business performance.  Many skills are learnt on an ad-hoc basis – assisting this learning with structured development to allows your staff to understand the concepts and manage the risks of your business and increases productivity.

What is staff engagement? “A heightened emotional connection that an employee feels for the organisation, that influences them to exert greater discretionary effort to their work.” The Conference Board

Engaged staff are constantly thinking of new ways to do things, are flexible, willing to take new challenges, and have fun at work.   A strategic approach to developing an engaged workforce, no matter the size, brings significant improvement to your business performance.   Staff surveys can quickly & effectively measure staff engagement and by implementing strategies directly from the results can improve key business measures, develop leadership potential, improve staff turnover, retention and productivity.

Providing support to your staff to reach their potential, either individually or in teams, will achieve optimal results for your business whilst increasing job satisfaction for your staff.

Ensuring your staff understand how to implement change well is a critical part of business planning. Training your staff to develop their understanding of project management and the ‘people factor’ of change will reduce the productivity dip that comes with change of any size.

Structured planning allows business prepare for management retirement, plan for unexpected events should a key person no longer be able to fill their role, and developing staff by identifying key roles and understanding what is required for successful business continuity.

Performance management focuses on feedback channels within your business and covers formal processes from structured two way probation reviews for new staff, formal appraisal processes linked to business objectives and training,  unsatisfactory performance and coaching managers for daily interaction with staff.

Mediation involves a neutral third party to assist in resolving disputes and involves the parties directly in finding a resolution. This can be used in many situations, ranging from the breakdown of relationships between line managers and their reports to bullying and harassment cases.  Dealing with the conflict as soon as possible will dramatically reduce the angst in the workplace that can distract everyone from doing their normal work, and reduces risk to the business of a case being brought against the company

Investigations are often required as result of an incident or accident in the workplace.  These can be a workplace accident, a grievance lodged against another employee, or a customer complaint, all of which require an experienced investigator to talk impartially with all parties concerned, and make recommendations for action by management.

Positioning your business as an employer that locals want to work for is very important as skill shortages continue.  People on a Mission works with your business to identify your difference from other employers, and then assists with recruiting the best staff available, as well as work with you to put strategies in place to retain your staff.

When a business reaches a medium size they often require software systems to manage the daily administration of staff.  People on a Mission is experienced with review, recommendation and implementation of HRMS

Contact us to find out more about all aspects of workforce planning, staff communication plans, mentoring programs, focus groups, meeting facilitation, recognition programs, position descriptions, and HR policy and procedure manuals.